ECR News - November and December 2007
Girlie Things Wide Area Retail EPoS 
Girlie Things lingeire specialists have opened their second retail EPoS outlet. This store, located in the popular seaside town of Porthcawl, uses ECR's Retail EPoS solution with a customised pink point of sale colour scheme. The second store is connected to head office using a secure wide area network. Fully integrated EPoS Ecommerce completes the solution.
Ipswich Town FC Improve Catering EPoS 
Ipswich Town Football Club have improved their catering point of sale operations with the installation of several new touch panel processors from ECR. The processors have an ultra small foot print, are sealed and are fanless making them ideal for the clubs busy catering environments.
ECR News – October 2007
Norwich City FC Expand Retail EPoS 
Norwich City Football Club have expanded their retail operations with ECR. Two additional points of sale have been added to the Carrow Road super store. Each point of sale has fully integrated chip and pin using Ocius4PC from Commidea. ECR's interface to TALENT Sport is also included.
Royal Glamorgan Hospital chooses ECR for Catering Operations The Royal Glamorgan Hospital located in Llantrisant, South Wales has chosen ECRs point of sale and stock control solution for its staff and visitor restaurant. The busy restaurant has four points of sale using ECR's EPoS software. Back office price, product and stock control completes the solution. Harlequins Rugby Go-Live with ECRs EPoS Software Harlequins Rugby retail point of sale operations now use ECR's EPoS software solution. The point of sale uses colour coded touch screen units in both store locations. The point of sale has been branded using Harlequins' corporate branding. Included with the solution is integrated chip and pin, an interface to TALENT Sport and comprehensive back office EPoS reporting from ECR. 
Royal Glamorgan Hospital chooses ECR for Catering Operations
The Royal Glamorgan Hospital located in Llantrisant, South Wales has chosen ECRs point of sale and stock control solution for its staff and visitor restaurant. The busy restaurant has four points of sale using ECR's EPoS software. Back office price, product and stock control completes the solution.
Harlequins Rugby Go-Live with ECRs EPoS Software
Harlequins Rugby retail point of sale operations now use ECR's EPoS software solution. The point of sale uses colour coded touch screen units in both store locations. The point of sale has been branded using Harlequins' corporate branding. Included with the solution is integrated chip and pin, an interface to TALENT Sport and comprehensive back office EPoS reporting from ECR.
ECR News – August and September 2007
Salon Connection Trade Accounts 
Salon Connection is a busy hair and beauty supplies centre for the trade based in Swansea South Wales, who were experiencing difficulties with their existing system. ECR were asked to supply, install and support a trade accounts point of sale and stock control software solution. ECR worked closely with the management at Salon Connection to implement and tailor the solution for their requirements. Crucial existing information was migrated to the new solution. This phased implementation will be completed with a link to Sage Line 50 accountancy software.
Bury Football Club, ECR and IPOS 
ECR and International PoS Ltd have recently installed a new point of sale system into the retail store at Bury Football Club. This modern store, run by the SDL Group, now benefits from modern touch screen point of sale with bar code scanning. Price and product control and comprehensive management reporting complete the solution.
Rabart Designer Paint and PoS 
Rabart painters and decorators merchant have expanded their operations at their Bath branch to include the highest quality designer paint products. In keeping with the product sold Rabart have installed ECRs designer point of sale terminal to control trade and retail sales.
Live Support via ECRs Web Site 
ECR have made a further improvement to customer support. Access live support now from ECRs web site www.ecrconcepts.com. By clicking on the Live Support Banner you can request to chat with one of the ECR team.
www.ecrconcepts.com. By clicking on the Live Support Banner you can request to chat with one of the ECR team.
ECR News – June and July 2007 
Harlequins Rugby, ECR and S4S
As an integral part of Harlequins’ commitment to new and improved services to supporters, ECR are to supply the EPoS solution for Harlequins Rugby. The solution will cover two locations within the stadium and will integrate to the club’s ticketing and marketing solution; TALENT Sport developed by Software4Sport. This integration, already used at other sporting clubs, will allow Harlequins Rugby to profile their clients’ retail purchases together with their ticketing trends. Integrated chip and pin will also be included at each point of sale. Clients will be identified at the point of sale by scanning a supporter’s card. Modern touch screens using ECR’s EPoS software and Harlequins’ branding throughout complete the solution.
Ecommerce for Girlie Things
Lingerie specialists Girlie Things, have enhanced their EPoS solution from ECR by adding the Ecommerce module. Integrating seamlessly to SEO Ecommerce from SEOSiteBuilder.com, the solution allows products with images and descriptions to be controlled from ECR’s back office solutions. Orders processed on-line are sent for picking and despatching. Web site stock levels are maintained automatically with instant updates from the point of sale and back office. SEOSiteBuilder.com’s market-leading Search Engine Optimisation technology ensures Girlie Things can be found using web search engines.
ECR Sponsor Llanelli Scarlet Dafydd James
ECR are proud to announce that they are to sponsor Llanelli Scarlets winger Dafydd James. ECR currently provide the retail and catering EPoS solutions at Stradey Park and were delighted when approached by the Scarlets for player sponsorship. Dafydd is currently the all-time leading try scorer in Rugby’s top European competition, the Heineken Cup. ECR would like to take this opportunity to wish Dafydd and the Scarlets every success for the coming season.
ECR News – April and May 2007 
Salthouse Fine Dining
May saw the opening of the fully refurbished Salthouse on the Square, located in Porthcawl, South Wales Using ECR’s point of sale solution with wall mounted order taking the Salthouse has 3 dining areas and a busy bar. The bar point of sale uses the latest designer touch screen for bar sales and restaurant payments. Wall mounted order taking is used for the fine dining area. Fast and reliable remote printing to the kitchen completes the solution.
Ipswich Town FC Customer Loyalty
Ipswich Town Football Club have upgraded their retail customer loyalty to allow clients to be identified at the point of sale using scanned barcodes. This also allows retail partners to use their existing scanners within their stores. ECR’s loyalty module allows an increased number of customer offers based on points awarded when the customers use their cards.
ECR Continue to Sponsor Triple Champions
ECR are proud to announce that they will continue to sponsor Neath Rugby for a third year. Neath completed a hat trick of Principality Premiership title wins last season and continue to lead the way in Welsh semi-professional rugby. ECR have increased the level of their sponsorship for the coming season and we are looking forward to enjoying the rugby and hospitality as a match day sponsor. Sponsorship opportunities are available. For detail email Deenna Barton
ECR News – March 2007 
Llandudno and Conwy Tourist Information
Llandudno and Conwy tourist information centres have adopted ECR’s EPoS and stock control solution. ECR have provided full product, price and stock control with in-house barcode label production. The points of sale are connected to head office using Conwy Council’s wide area network. Following successful installation and initial handhold the centres are running smoothly ready for the busy summer period.
Princess of Wales Hospital Restaurants
The Princess of Wales Hospital in Bridgend South Wales has had ECR’s EPoS solution installed in its Terrace and Oasis restaurants. These busy staff and visitor restaurants now enjoy fast reliable and modern point of sale. Back office price and product control will be connected using one of Europe’s largest single site wireless networks.
Llanelli Scarlets and ECR in the Zone
The Llanelli Scarlets provided superb additional match day hospitality for their Heineken Cup quarter-final clash with Munster at Stradey Park. On request ECR supplied additional point of sale equipment for three large marquee zones. Each zone used account cards for tracking client purchases and subsequent invoicing. ECR’s on-site presence through the day ensured smooth running of the point of sale facilities. Following the game ECR’s expertise and assistance allowed sales information to be transferred to the permanent hospitality solution maintaining stock control and sales analysis.
ECR News - February 2007 
Llanelli Scarlets Rugby
February saw the installation of ECR’s point of sale and stock control software solution at Llanelli Scarlets Rugby. Both the retail store and hospitality lounges and bars adopted the solution, each having control over their respective areas. ECR worked closely with the Scarlets management, I.T. and staff to provide a swift and trouble free installation. March 3rd saw the system go live, performing well during the Scarlets vs. Ulster league clash.
Broadwater Caravan Park, ECR and IPOS
Another successful venture between ECR and International PoS saw the installation of a four point of sale hospitality solution to Broadwater Caravan Park based in Fleetwood, Lancashire. Using Hewlett Packard processing power supplied by IPOS and ECRs point of sale solution with back office price and product control, the system was made operational during February.
Rabart Expand into Cornwall with ECR
Rabart painter and decorator merchants have continued to expand operations by opening a new branch in Redruth, Cornwall. ECR have scaled up Rabart’s head office solution to accommodate the newly installed Redruth location.
ECR Improves Client Support
ECR’s continued dedication to the improvement of client support has seen the addition of second out of hours support line for ECR’s Gold support clients. This additional contact number is designed to always allow our Gold clients access to an expert when they most need it.
ECR News - January 2007 
Monmouthshire Tourist Information Centres Go-Live.
January has seen Chepstow, Monmouth and Abergavenny Tourist Information Centres go live with ECR's EPoS and stock control solution. Using Monmouthshire County Council's wide area network the centres are connected to the Chepstow head office for centralised control. Each centre benefits from individual price, product and stock control. Bar code labels are produced in-house allowing accurate and swift scanning at each point of sale.
Cardiff Tourist Information choose ECR
Cardiff County Council has chosen ECR's point of sale and stock control solution for their city centre tourist information centre. Price, product and stock control will be provided with in-house bar code label production. Integrated Chip and Pin for credit card authorisation using Commidea's Ocius4PCs will complete the solution.
Horniman Museum, ECR and IPOS
The Horniman Museum in London chose the superb IPOS PC point of sale solution with ECRs point of sale software. During January the solution was installed and will provide ticket and merchandise controls for the Museum from February.
Coming Soon, Ecommerce
ECR and SEO Site Builder have worked together to create an integrated EPoS and Ecommerce solution. Due for release in February it will allow existing ECR users to implement integrated Ecommerce painlessly. Further Ecommerce details can be found at www.seositebuilder.com/Industry-solutions/E-commerce-solutions.html
ECR News - December 2006 
Timekeeper – Night Watchman Monitoring
New from ECR, Timekeeper uses all-weather smart card technology to monitor the rounds of night watchmen. Using one or more smart card devices and cards the solution records when a patrol position was reached. Overdue and late arrivals are recorded and reported. Using Timekeeper security firms can now provide their clients with the assurance that patrols are performed as specified.
York Visitor Information, ECR and IPOS
ECR and International POS Ltd have together provided the point of sale and stock control solution required by York Visitor Information Centres. York approached IPOS for a solution to modernise their point of sale and provide full stock control. Using Hewlett-Packard PoS processors and ECR’s touch screen PoS software the solution was installed during November, with integrated chip and pin following during December.
Happy New Year from ECR
ECRs management and staff would like to take this opportunity to wish their clients a happy and prosperous New Year.
Blwyddyn Newydd Dda oddi wrth ECR
Hoffai reolwyr a staff ECR ddymuno Blwyddyn Newydd Dda a llewyrchus i'w cleientiaid.
Technology news
ECR’s stock control software now has a batch label generator. A simple user interface allows the creation of batches of labels that can then be printed using the Datamax E-Class label printer.
Printing credit notes at the point of sale is now available. Bar-coded credit notes are produced and can subsequently be scanned for tender.
ECR News - November 2006 
Leicester City FC Upgrade Retail
To increase throughput and reliability, Leicester City Football Club are upgrading their retail EPoS system. The upgrade includes increased processing power, OCIUS for PCs chip and pin, and barcode web based Teamcard integration.
This will enable the club to provide supported reward cards, adding further value to its loyal fan base.
Tourist Information and Ticketing with ECR
Monmouthshire Council has chosen ECR's point of sale and stock control solution to control three busy tourist information centres in Wales. Centres at Chepstow, Monmouth and Abergavenny will use the solution that will also allow event tickets to be produced at the point of sale using a specialised ticket printer. Price, product and stock control for all three sites will be managed centrally over a wide area network for centralised stock and price control.
Technology News
Using specialised ticket printers and ticket creation software developed in-house, ECR now offer ticket printing at the point of sale. Customised tickets can be created complete with serial number controls on issue. Ticket products can be linked to commission reporting for tickets sold on behalf of third party organisations.
ECR News - October 2006 
Ipswich Town FC Power-up Retail
Ipswich Town Football Club continues to work with ECR to upgrade their retail EPoS system. Increased reliability and improved processing power at the point of sale were required to cope with the increased demand due to a recently adopted smart card loyalty scheme.
Ipswich's continued upgrade policy will provide a future proof solution with supporter rewards from increased loyalty.
Girlie Things Choose ECR
Lingerie specialists Girlie Things have chosen ECR's point of sale and stock control solution. The solution will provide a modern stylish point of sale with full product label printing and stock control. Through our in house development capability, specific lingerie fashion functionality required was incorporated into the core system, offering a unique, functionally rich EPoS solution.
Ospreys and Swans Fly Stocktaking
Ospreys Rugby and Swansea City Football Club have adopted handheld terminals for stocktaking. These terminals using laser-scanning technology allow staff to perform regular cyclical stock takes. This time intensive task has now been significantly reduced both for actual stock counting and transfer of the stock take to the stock control solution.
Technology news
Handheld terminals for stocktaking are available as a seamless upgrade to ECR's stock control solution. One or more hand held units can be used attached to a single back-office computer using a cradle.
Use of this hand held unit reduces stock take time significantly and allows for easy and frequent cyclical stock takes, perfect for the run up to Christmas!
ECR News - September 2006 
Norwich City FC Adopt Chip and Pin
During September, Norwich City Football Club adopted integrated chip and pin. Using OCIUS for PCs from Commidea the solution uses compact pin pads connected to each PoS. Credit card authorisation is performed using the Internet. This method reduces operator error, offers fast authorisation and provides peace of mind for the customer.
Rabart are PALS with ECR
Rabart are a highly successful decorators merchant based in South Wales. Already using ECR's touch screen point of sale solution at each site and at head office for customer control, Rabart created a scheme known as PALS (Preferential Accounts Loyalty Scheme). ECR worked closely with Rabart to provide the functionality required to reward their existing customers, and entice infrequent buyers to always consider Rabart first.
Remote Order Taking at Neath Rugby
ECR have successfully piloted a remote order taking solution at Neath Rugby. Using a wireless tablet mobile point of sale, Neath have significantly boosted corporate hospitality turnover during the first two home games of the season as well as delivering a service their clients love. The solution allows Neath Rugby to offer a true table service environment for their corporate clients, reducing bar queues and improving the clients' experience.
Technology news
Internet Chip and Pin credit card authorisation using Commidea's OCIUS for PCs is now available. This solution uses a compact pin pad connected to each Point of Sale.
The processing power of the point of sale allows faster authorisation times. Between 15 and 20 seconds is typical following pin number entry.
ECR News - October 2006
Ipswich Town FC Power-up Retail
